Artwork & Image Requirements
Please note that we cannot be held responsible for issues contained in the supplied artwork itself such as spelling mistakes, grammatical errors, RGB colour mode, overprint, resolution, missing fonts and missing images. To avoid these issues, please ensure your artwork adheres to our requirements.
Artwork not supplied to our requirements will likely render an unsatisfactory result or delay your order. If you are unsure about the artwork you have, please check with us beforehand to ensure there are no complications with your order.
If artwork cannot be used to produce what has been ordered, we will advise you of this and request how you would like to proceed.
If an artwork size is different to the ordered size, the ordered size always takes precedence. This is due to the fact that artworks from our customers are supplied in a variety of scales.
With subjective issues of quality such as image resolution, we will sometimes advise you if the quality is extremely low, though again, we cannot be held responsible if the artwork is supplied in such a manner and isn’t suitable for your needs.
Artwork created in non-Adobe applications (such as CorelDRAW, SignLab and AutoCAD) can cause output issues. If you are using a non-Adobe application, please ensure to follow all of our artwork requirements and use a modern PDF generator.
For your artwork to be produced accurately, please ensure that you follow the requirements below. For more detailed instructions, please see our artwork setup guide.
All artwork must be supplied:
According to or on our product templates (if applicable). Template-specific requirements are included on each product page and within the templates.
With 5mm bleed for standard banners and prints (when scaled to full-size). For double-sided banners or fabric items, other bleed amounts are required.
With crop marks (unless supplied on one of our product templates)
With each artwork/design as a separate file or page
With each file name including the finished dimensions and a description (eg. “3m x 1m Description.pdf”)
At the correct width-to-height ratio
In CMYK colour mode
With all images embedded
With all fonts converted to outlines/curves/shapes
With all visible in-canvas template elements removed
Accepted file formats:
EPS (Encapsulated PostScript, CS6 and below)
AI (Adobe Illustrator, CS6 and below)
PSD (Adobe Photoshop, recommended flattened)
TIFF (recommended flattened)
JPG/JPEG (recommended high-resolution)
Please request templates for any of our products when designing, we will happily send these over for you.